This is another reason why you should always hire contractors who have employees and not those who use subcontractors. If the company you hire uses only subs to paint, they have no control over the training those subs receive. However, even if you choose a contractor with employees, this does not guarantee that those employees receive training. The sad fact is that training just isn’t in the budget for most contractors.
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Steve, not only did you come off with an edge regarding the article written for Angie's list but you came awfully close to being slanderous. The article was written if you will have read his bio by a very well established professional painter. The issue regarding the deposit was put in question by a responder. I have read your response in full as you suggested, and companies as large as yours are just as likely to use the tricks of the trade as the small guy as you suggest, if not more so. A large company has less oversight and workers get lazy with the boss not looking over their shoulder. I have had experience in this area, and thought that i was dealing with a very reputable company that had been recommended by a couple friends, my insurance company, and my adjuster who had dealt with the company. I had terrible problems with the company, who do full restorations and like your company paint in all areas. To finalize your statement that Established businesses do not cheat customers is completly false and is a very misleading statement. I am suprised that Angies list allowed you to post such an outragious comment. All you have to do is look in the Civil lawsuits section of the Established businesses that are being sued or are under investigation for fraud and cheating their customers!
Paint gets more expensive as you go from flat to gloss. The difference is usually around $1 per gallon per sheen upgrade. Flat is the cheapest, then matte flat or eggshell, satin, semigloss then gloss. Paint also gets much more expensive the darker it gets. A white or neutral paint color can be as much as $20 less expensive than a deep base red or blue.
Tony's Painting has proven to me that there experience and workmanship is of high quality. During the time they worked on my home they were very knowledgeable and thorough in all aspects of the job which included acoustic removal, patching and sanding of the ceiling, texturing and painting. I was so pleased with their work, I called them back to stain and seal my newly installed stair cases. Again, they did a job well done! I would highly recommend Tony's Painting to anyone.
I agree with JHs. If there is no new color on it at all, just talk to the painter about it, if it was an honest mistake (which can happen very easily while painting) your painter should have no problem fixing it. However, in my years of experience, it is not unusual for 2 coats of door paint (good quality) not to cover very well at all. I once painted a red door 7 times, plus a tinted prime coat before I found the door to be a solid color.
Old cracked and loose caulking will be removed and replaced with a premium Siliconized Acrylic Latex Caulking. Often the original caulking is insufficient and not only leads to higher energy bills, but can allow water into joints which will cause the siding to rot and decay. Scott's Painting & Staining Inc. specializes in siding replacement so we are highly-skilled at knowing where these problem areas are. As a result, we ensure the entire house is excessively caulked in all the right areas on every job. All joints, seams and punctured nail holes will be caulked.
Satin - Has a slight sheen as seen in Figure 6. This is our standard paint sheen unless specified otherwise. Satin is more durable and easier to clean than a Flat paint. It may highlight rotted or swollen areas in the siding more than a Flat paint. Scott's Painting & Staining Inc. can repair these areas prior to repainting. The house in Figure 6 is finished with Sherwin Williams SuperPaint in a Satin finish, which gives the house a brilliant sheen!
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If a company has a formal training program, it’s a safe bet that they have their act together. They can do training in-house through regular meetings of their employees. They can have field training systems in place, usually coordinated with classroom training sessions. They can also use trade associations, such as PDCA (Painting and Decorating Contractors of America) or paint manufacturer’s representatives to stay up to date with the latest materials and techniques.
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State your expectations. The number of coats a painter applies isn’t the only factor in determining the quality—and price—of the project. Preparation is also key. If you want a surface that’s free of unevenness from past paint jobs, tell the contractors—and be prepared to pay extra. But if you can live with some imperfections, agree on what level of prep is acceptable and what isn’t.