Painters with bad reputations can avoid the problem of reference checks by giving their customers lists of relatives and friends. The people will say great things, and the customer won’t be the wiser. The best way to avoid this smoke and mirror trick is to ask specific questions about the project. If the reference seems hesitant, doesn’t know the details, or gives sketchy responses, be skeptical.
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Taking a few moments to read the following few pages could save you both money and frustration by avoiding a bad contracting experience. The fact is, painters range in the quality of services they provide, and there are many inexperienced, unlicensed and unqualified people and companies that masquerade as professional painters. Many homeowners are so focused on “how much” that they never even consider anything else. This can lead them to hire the wrong company.
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A good contractor doesn’t just do quality work, of course. Workers should be courteous, pleasant, and capable of clear communication. Ideally, the people altering your home’s look will be enthusiastic about the task rather than jaded and burnt out. Find out from your references what kind of attitude the company’s workers displayed, and whether they behaved professionally. Also ask whether the crew stayed on schedule, and whether they arrived early each day, did their work, and got out of there.