Our team of industrial, commercial & residential paint contractors have many years of experience working on projects of all sizes. All projects are managed and staffed by in-house professional employees from start to finish. With our attention to detail and commitment to excellent customer service, you can be assured that your project will be successfully completed on time and within your budget.
My painter franchisee, who I got from Angie's List, must have found some shmucks on the corner to paint my house. I specifically said I wanted stain. First my house was painted the wrong color, Then it was painted with LATEX paint- not stain. Estimates to 'undo' the damage is around $10,000 and its not a guarantee that it will work. The work is at best amateurish. Many underpainted or not painted spots, drips, etc. They did the entire outside (scraping?, priming? caulking?, painting), cleaned up and left within the time I left for work and came home. There were thee of them (my neighbor told me) This was two years ago and I am still upset. Can't be fixed.
High percentage of solids. The solids are what's left on the wall after the paint has dried. Anything over 45 percent is considered good; the higher the level of solids, the better, because you'll wind up with a denser, more durable coating. For example, a gallon of Dulux Exterior Flat contains 52 percent solids by weight. However, be aware that some companies add cheap fillers to beef up the percentage of solids - that makes it wise to stay away from inexpensive paints with a high level of solids. Although you typically won't find information about solids on the label, check with your paint retailer, ask to see product data sheets or fire up your modem and check the company's Website.

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Prep. For new work the painter accepts the finish done by the drywall or plaster and once he accepts the work and starts painting he owns any wall repairs. Existing work is a different thing. I take a high intensity light and circle the kinds of defects with chalk so we are all in agreement before they start. Sometimes this results in a higher price and we have to compromise on how much to do...

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Both options have their pros and cons. Spraying is the faster method that usually only requires one coat coverage, is free of brush marks and can get into hard to reach areas. Spraying does, however, have a longer prep time, the possibility of uneven coverage, and poor adhesion. Brushing has excellent control, good adhesion, uniform coverage and is better for getting into smaller cracks. Brushing takes a lot longer, requires two coats and can leave brush marks. Make sure your contractor has solid and definite reasons for picking one method over the other.

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Painters Supply & Equipment Co. has been a leading Automotive and Specialty Coatings Distributor since 1952 and has grown to be one of the nation’s premier suppliers of Automotive, Industrial, Fleet and Architectural coatings and associated products.  Painters Supply continues to provide leading-industry sales, service and support that has led to the elite status of “PPG Platinum Distributor.” PPG, one the world’s leading manufacturers of automotive and commercial coatings, relies extensively on Painters Supply and the Platinum network to provide certified technical training and best-in-class support to the refinish and commercials markets.  Painters Supply has been awarded the PPG’s prestigious Distributor of the Year designation multiple times over the last 25 years, and recognizes the Painters Supply organization as the leading PPG Distributor in North American based on growth, customer service, industry training and support initiatives.
Create a shortlist, then get three or more references — contact information for previous customers — from each contender. Ask these references how long ago they hired the contractor in question; if it’s been several years, they can evaluate how well the paint job has held up. If you go so far as to inspect the work in person, pay attention to the windows, doors, and trim. These are areas where careful technique goes a long way, and where carelessness is especially evident.

Dave, you said it best! Every pro painting contractor truly worth their salt would and should cut and paste exactly what you say here about where customary and legitimate practices and expectations should be in regards to what customers should expect from contractors and how contractors should professionally deal with their customers. By the way, Dave, if you work in the Atlanta area, I would like to hire you! Thank you for your valuable advice!
Project management is important for contracted painting jobs because it helps with communication and lowers the chance of complaints.  The fact is, contracting is the #1 source of consumer complaints in the state and project management is what triggers most calls to the State Contractor’s License Board and the Better Business Bureau. With a proper project management system in place, these complaints can be avoided and your job will be completed the right way.
High percentage of solids. The solids are what's left on the wall after the paint has dried. Anything over 45 percent is considered good; the higher the level of solids, the better, because you'll wind up with a denser, more durable coating. For example, a gallon of Dulux Exterior Flat contains 52 percent solids by weight. However, be aware that some companies add cheap fillers to beef up the percentage of solids - that makes it wise to stay away from inexpensive paints with a high level of solids. Although you typically won't find information about solids on the label, check with your paint retailer, ask to see product data sheets or fire up your modem and check the company's Website.
I am a painting contractor and have been since 2001. Make sure the estimate provides in writing: What is EXCLUDED as well as INCLUDED. It should state the manufacturer and type of paint going to be used. Estimate says ALL LABOR AND MATERIALS. My estimates to my customers say "guaranteed coverage" eliminates the conversations of 1 coat vs 2 coat. I have my customers submit colors 5 days prior to start date. Customers need to inform me if they are going to use pure white, dark reds, oranges, and bright yellows they need to inform me in that 5 day window, so I can adjust my pricing for 3 coats. Although this more uncommon now than years past because a lot of paint manufacturers have primer with paint products. Let the contractor know if your doing accent walls. This takes longer to cut in straight lines and it requires the contractor to purchase more paint. If you add anything on the scope of work have the painter write out the description and cost prior to them doing the work. Have the estimate say how many days it will take to perform the work. Ask how many workers will be doing the job. Make sure to enforce that number of workers their everyday until the job is complete. Do not give final payment until you do a final walk through. Walk the job when its almost complete and point out areas that you want fixed prior to the contractors final walk through. Its best to do while the workers are still in that particular area as they will have tarps down and areas covered and it will be easier for them to take care of. Purchase a roll of blue tape and stick it to areas that you want fixed. This is called a punch list.
I'm hiring an interior painter and that is why I was reading this comment list. I'm concerned about your comment about Angie's List. Some of us don't have personal recommendations for tradespersons, and rely on sites like this. Are you saying that Angie's List's reviews are not complete or that they do not print some of the negative reviews? It's hard to know what to do - I have not been able to find a person who just had their paint done so I can ask him/her about the quality of the painter.

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Hi Donnie, Thanks for your comment! We would be happy to help you connect with a fencing pro to give you an estimate on your project. You can submit a request to our pros here: www.homeadvisor.com, browse a list of local pros here: http://www.homeadvisor.com/c.html, or send your info to [email protected] and a project advisor will reach out to assist you. –HASupport

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