The authors emphasize ways to maximize profits by anticipating the problems that can quickly turn into expensive mistakes. THe book has extensive step-by-step instructions for planning a painting job and doing the work, whether by brush, spray, or roller. You'll find practical tips, sample forms, examples, and suggestions that can help you set up a painting company, and prevent mistakes in your painting jobs.
This is another reason why you should always hire contractors who have employees and not those who use subcontractors. If the company you hire uses only subs to paint, they have no control over the training those subs receive.  However, even if you choose a contractor with employees, this does not guarantee that those employees receive training. The sad fact is that training just isn’t in the budget for most contractors.

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Painters with bad reputations can avoid the problem of reference checks by giving their customers lists of relatives and friends.  The people will say great things, and the customer won’t be the wiser.  The best way to avoid this smoke and mirror trick is to ask specific questions about the project. If the reference seems hesitant, doesn’t know the details, or gives sketchy responses, be skeptical. 

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I agree with JHs. If there is no new color on it at all, just talk to the painter about it, if it was an honest mistake (which can happen very easily while painting) your painter should have no problem fixing it. However, in my years of experience, it is not unusual for 2 coats of door paint (good quality) not to cover very well at all. I once painted a red door 7 times, plus a tinted prime coat before I found the door to be a solid color.
A good contractor doesn’t just do quality work, of course. Workers should be courteous, pleasant, and capable of clear communication. Ideally, the people altering your home’s look will be enthusiastic about the task rather than jaded and burnt out. Find out from your references what kind of attitude the company’s workers displayed, and whether they behaved professionally. Also ask whether the crew stayed on schedule, and whether they arrived early each day, did their work, and got out of there.

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